At Lovishgifting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when purchasing customised photo frames from our website or through other services.
By accessing our website, purchasing our products, or interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information in order to process your orders, improve our services, and ensure a better user experience. The types of information we collect include:
- Personal Identification Information: When you place an order, sign up for newsletters, or contact us, we may collect your name, email address, phone number, shipping address, billing information, and other details necessary to fulfill your order.
- Payment Information: For order processing, we collect billing details, including credit card information. This information is securely processed through a third-party payment gateway and is not stored by us.
- Photographs and Customization Details: When you order a customised photo frame, we collect the photos and customization details (such as text, design choices, or special requests) to process your order.
- Website Usage Data: We may collect non-personal information, such as your IP address, browser type, operating system, pages visited, and timestamps, to improve the functionality and user experience of our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your customised photo frame order, including shipping and handling.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues with your order.
- Marketing and Promotions: With your consent, we may send you promotional emails, updates, or offers related to our products and services. You can opt out of marketing emails at any time.
- Website Improvement: To analyze usage patterns and improve our website and services, ensuring a better user experience.
3. How We Protect Your Information
We take the protection of your personal information seriously and implement reasonable security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.
However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share necessary information with third-party vendors, such as payment processors, shipping companies, or IT service providers, who help us fulfill your order and provide our services.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your information is transferred to a new owner.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and improve functionality. You can control cookie settings through your browser settings, but please note that disabling cookies may impact your experience on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can request to access or update the personal information we hold about you by contacting us.
- Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.
- Deletion: In certain cases, you may request that we delete your personal information, subject to legal and contractual obligations.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
7. Children’s Privacy
Our products and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Lovishgifting
+91 9596418295
lovish.gifting@gmail.com
By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.