Shipping and Delivery Policy
Thank you for shopping with us! We take great pride in creating customized photo frames that capture your most cherished memories. Please review our shipping and delivery policy to understand how we process and deliver your order.
Processing Time
- All orders are processed within 2–4 business days. Since our photo frames are custom-made, please allow time for design and production.
- Once your order is processed, you’ll receive an email notification with tracking details.
Shipping Time
- Standard Shipping: Typically takes 5-7 business days depending on your location.
- Expedited Shipping: 2-3 business days for faster delivery, available at checkout.
- Shipping times may vary depending on your location and the selected shipping method.
Shipping Rates
- We offer free shipping all over India
Order Tracking
- After your order is shipped, you’ll receive a tracking number via email. You can track your order on the carrier’s website to get the most up-to-date information.
- If you encounter any issues with tracking or have questions, don’t hesitate to reach out to our customer support team.
Delivery Issues
- If your order is delayed or lost during transit, please contact us within 14 days of the expected delivery date. We will assist in locating the package or sending a replacement if necessary.
- Please double-check the shipping address before completing your order to ensure accurate delivery. We are not responsible for delays caused by incorrect or incomplete addresses.
Returns & Exchanges
- Due to the custom nature of the photo frames, we do not accept returns or exchanges unless the item is damaged or defective. If your item arrives damaged, please contact us immediately, and we’ll make it right by offering a replacement or a refund.
- For more details on our return policy, please visit our [Returns and refund policy page].
Contact Us
If you have any questions about your order, shipping, or delivery, please contact us at [your email address or customer service phone number]. Our team is happy to assist you!
Feel free to adjust the details as needed based on your actual business policies and shipping carriers.